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Terms & Conditions

Welcome to TechSonet. By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions.

1. Services Overview

TechSonet provides:

  • Custom Software Development
  • WhatsApp Automation Solutions
  • AI Automation Services
  • Web & Application Development

All services are delivered based on client requirements and agreed scope.

2. User Responsibilities

By using our services, you agree:

  • To provide accurate and complete information
  • Not to use our services for illegal or unauthorized purposes
  • Not to misuse automation tools (spam, fraud, or policy violations)

Any misuse may result in service termination without notice.

3. Project Scope & Changes

  • Project scope will be defined before development begins
  • Any additional features or changes may result in extra charges
  • Timelines may vary based on revisions and requirements

4. Payments & Pricing

  • All services are chargeable unless stated otherwise
  • Payment terms (advance / milestone / full payment) will be agreed before project start
  • Prices may vary depending on features, complexity, and customization
  • Delayed payments may result in project delays or suspension

5. Intellectual Property

  • Final delivered project ownership is transferred to the client after full payment
  • TechSonet may reuse general components, frameworks, or code structures
  • We reserve the right to showcase completed projects in our portfolio

6. WhatsApp Automation Usage Policy

For WhatsApp Automation services:

  • Clients must comply with Meta Platforms policies
  • Sending spam, bulk unsolicited messages, or violating WhatsApp policies is strictly prohibited
  • TechSonet is not responsible for account bans caused by policy violations

7. AI Automation Usage

For AI-based solutions:

  • Outputs generated by AI are based on data and algorithms and may not always be 100% accurate
  • Clients are responsible for reviewing and validating AI-generated outputs
  • TechSonet is not liable for decisions made based on AI outputs

8. Third-Party Services

We may integrate third-party tools such as:

  • APIs
  • Cloud hosting
  • Payment gateways

We are not responsible for downtime, errors, or policy changes from third-party providers.

9. Limitation of Liability

TechSonet shall not be liable for:

  • Any indirect or consequential damages
  • Business loss, revenue loss, or data loss
  • Delays caused by external services or client-side issues

10. Termination of Services

We reserve the right to:

  • Suspend or terminate services in case of policy violations
  • Stop services due to non-payment
  • Refuse service if the project violates legal or ethical standards

11. Refund Policy

  • Payments made are generally non-refundable
  • Refunds (if any) will be considered only under special circumstances
  • Custom development work is non-refundable once started

12. Confidentiality

We respect client confidentiality and ensure:

  • Secure handling of business data
  • No unauthorized sharing of sensitive information

13. Updates to Terms

We may update these Terms & Conditions at any time. Continued use of our services means acceptance of updated terms.

14. Contact Information

For any queries:

TechSonet
Email: support@techsonet.com
Website: techsonet.com